How to Troubleshoot iPhone Not Showing in Finder on macOS High Sierra?

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The iPhone is a widely popular device that has revolutionized the way we communicate and access information. With its sleek design and advanced features, it has become a must-have gadget for many people. However, like any electronic device, it can sometimes encounter issues that may require troubleshooting. One common problem that iPhone users face is the device not showing up in Finder on macOS High Sierra.

When you connect your iPhone to your Mac using a USB cable, it should typically appear in the Finder sidebar. However, there are cases where the iPhone does not show up immediately. In such situations, there are a few steps you can take to resolve the issue.

Firstly, if your iPhone is already plugged in, wait for a few seconds to see if it shows up in the Finder sidebar. Sometimes, it may take a moment for the connection to be established. If it still doesn’t appear, try unlocking your iPhone and unplugging and replugging it into the Mac. This can help establish the connection and make the iPhone visible in Finder.

Once your iPhone shows up in the Finder sidebar, you can lock the iPhone screen, and it will continue to appear in Finder. This is particularly useful if you want to charge your iPhone or transfer files while keeping it locked.

If you are still unable to see your iPhone in Finder, there are a few additional steps you can try. Firstly, ensure that you are using a USB cable that is compatible with both your iPhone and Mac. Faulty or incompatible cables can prevent proper communication between the devices.

Next, make sure that your iPhone is unlocked when you connect it to your Mac. Sometimes, the iPhone may not show up in Finder if it is locked. Additionally, check if your Mac is running the latest version of macOS. Updating your Mac’s operating system can often resolve compatibility issues.

If you have recently updated your iPhone’s software, it is also worth checking if any prompts or permissions need to be granted on the device. Sometimes, certain settings or permissions may need to be enabled for the iPhone to appear in Finder.

If you are using an older device that does not support the newer macOS versions, you may need to use iTunes to sync your iPhone with your Mac. Load iTunes on both your iPhone and Mac, and sync via cable or Wi-Fi. This can help establish a connection and allow you to access your iPhone’s files and data.

In some cases, the issue may be related to iCloud settings. On your iPhone, go to Settings, tap on your name, then navigate to iCloud and sign in if required. On your Mac, go to the Apple menu, select System Preferences, then click on iCloud and sign in if necessary. Additionally, make sure that Handoff is turned on for both devices if you want to use Continuity features.

If your iPhone is not showing up in Finder on macOS High Sierra, there are several steps you can take to troubleshoot the issue. By following the suggestions mentioned above, you can resolve the problem and establish a connection between your iPhone and Mac. Remember to use a compatible USB cable, keep your iPhone unlocked, and check for any software updates or permissions that may be required.

How to Troubleshoot iPhone Not Showing in Finder on macOS High Sierra? 1

Why Won’t Your iPhone Show Up in Finder?

There could be several reasons why your iPhone is not showing up in Finder. Here are some possible explanations:

1. Unlocked iPhone: If your iPhone is locked, it may not appear in Finder. Make sure your iPhone is unlocked and try again.

2. USB Connection: Ensure that your iPhone is properly connected to your Mac using a USB cable. Sometimes, a loose or faulty connection can prevent the device from showing up in Finder.

3. Trust Your Computer: When you connect your iPhone to a Mac for the first time, you need to trust the computer. Unlock your iPhone and check if a prompt appears asking you to trust the computer. If so, tap “Trust” to establish the connection.

4. Software Issues: Ensure that you are using the latest version of macOS and iTunes. Outdated software can sometimes cause compatibility issues and prevent your iPhone from showing up in Finder. Update your software if necessary.

5. Restart iPhone and Mac: Try restarting both your iPhone and Mac. This can help resolve any temporary glitches or software conflicts that may be causing the issue.

6. Different USB Ports and Cables: If your iPhone still doesn’t show up in Finder, try using a different USB port on your Mac. Additionally, try using a different USB cable to rule out any cable-related problems.

7. Check Finder Preferences: Open Finder on your Mac and go to Preferences. Under the “Sidebar” tab, make sure that “CDs, DVDs, and iOS Devices” is checked. This ensures that your iPhone will appear in the Finder sidebar.

8. Disable Restrictions: If you have enabled any restrictions or parental controls on your iPhone, it may prevent the device from showing up in Finder. Go to Settings > Screen Time > Content & Privacy Restrictions, and make sure that you have allowed access to USB connections.

If none of these solutions work, there may be a more complex issue with your iPhone or Mac. In such cases, it is recommended to contact Apple Support for further assistance.

How Do You Get Your iPhone to Show in Finder On Your Mac?

To get your iPhone to show in Finder on your Mac, follow these steps:

1. Begin by using a USB cable to connect your iPhone, iPad, or iPod touch to your Mac. Make sure the cable is properly inserted into both devices.

2. On your Mac, locate the Finder icon in the Dock (the row of icons at the bottom of your screen) and click on it. This will open a new window in the Finder.

3. In the Finder window, you will find a sidebar on the left-hand side. Look for the “Locations” section within the sidebar.

4. Under the “Locations” section, you should see your device listed. It will typically be labeled with the name you have given your device (e.g., “John’s iPhone”).

5. Click on your device’s name in the sidebar. This will open a new window for your device, displaying its contents.

By following these steps, you will be able to view and access your iPhone’s files and folders using Finder on your Mac. This can be useful for transferring files, backing up your device, or managing your device’s storage.

How Do You Connect Your iPhone to Your High Sierra Mac?

To connect your iPhone to your High Sierra Mac, follow these steps:

1. On your iPhone, go to the Settings app.

2. Tap on your name at the top of the Settings menu.

3. In the Apple ID settings, tap on “iCloud”.

4. Sign in with your Apple ID if you haven’t already.

5. On your Mac, click on the Apple menu in the top-left corner of the screen.

6. From the drop-down menu, select “System Preferences”.

7. In the System Preferences window, click on “iCloud”.

8. Sign in with the same Apple ID that you used on your iPhone.

9. To enable Continuity, which allows you to seamlessly use your iPhone and Mac together, make sure the “Handoff” option is turned on in both the iPhone and Mac settings.

10. If you have an older iPhone and Mac, you can also connect them using iTunes. Open iTunes on both devices and connect them with a cable or over Wi-Fi. Follow the on-screen instructions to sync your devices.

That’s it! Your iPhone and High Sierra Mac are now connected, and you can enjoy the benefits of seamless integration and syncing between the two devices.


The iPhone is a versatile and powerful device that seamlessly integrates with your Mac to enhance your overall user experience. By connecting your iPhone to your Mac using a USB cable, you can easily access and manage your device through the Finder. It is important to ensure that your iPhone is unlocked and properly plugged in to ensure a smooth connection. Once connected, you can transfer files, sync your devices, and even use Continuity features like Handoff. Additionally, if you have an older device, you can still use iTunes to sync your iPhone and Mac. the iPhone offers a seamless and convenient way to connect and interact with your Mac, making it a valuable tool for productivity and entertainment.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.