Are you an Xfinity email user? In this guide, I will show you how to log in to your Xfinity email. I will also explain the current transition of Xfinity emails to Yahoo Mail and what you need to know about it. Let’s get into it!
Access Your Xfinity Email on the Web
You can still access your Xfinity email on the web if you did not get an email saying that it’s time to transition to Yahoo Mail and r did not yet migrate to Yahoo Mail. Go to the Xfinity login page and enter your Xfinity ID and password to sign in.
Note that if you received an email to migrate to Yahoo Mail, and you migrated to Yahoo Mail, you need to sign in using Yahoo Mail here. Enter the same email address as before to sign in.
Current Xfinity accounts are in the process of being migrated to Yahoo Mail. Once you receive an email about the migration, you have 30 days to migrate your email. If you don’t, you have the options to export your email and close your account. However, if you don’t migrate it, you will eventually be unable to access your inbox. This process will continue through 2026 until all emails are migrated.
Recover Your Xfinity ID or Reset Your Password
If you can’t remember your Xfinity ID, recover it with your phone number or email.
If you don’t remember your Xfinity ID, click on “Find My Xfinity ID” and proceed to enter your email address or phone number. Then, follow the on-screen steps to recover your ID.
On the other hand, if you forgot your password, go to xfinity.com/password and enter your ID. Then, choose how you want to receive your password reset code. Once you get the code, enter it on the page and enter your new password.
Recover Deleted Emails (Time-Limited)
For a limited time, you can recover deleted emails by restoring them from the Trash folder. Sign in to your Xfinity email account and right-click on the Trash folder. Then, click on Recover Deleted Items. Select the items you want to restore and click on Move Selected Items. Then, select the folder you want them to be moved to.
Note that this is a time-limited option! After 30 days of being in the trash, emails will be deleted permanently.
Use Xfinity Email After Disconnecting Service
You can still use your Xfinity email after disconnecting service, as long as you signed in within 90 days before disconnecting the service. So, if you plan on disconnecting the service, make sure to sign in to your email first if you want to keep it.
Also, you will need to sign in to your account at least once every nine months afterward if you want to maintain access to the email account.
Set Up a Third-Party Email App (IMAP)
You can also set up access to your Xfinity email using a third-party email client via IMAP. You will need to enter the following information in the corresponding fields:
- Incoming Mail Server Name: imap.comcast.net
- Incoming Mail Server Port Number: 993 (make sure SSL is on)
- If the Mail Client lets you select an authentication method, choose STARTTLS.
- If Needed: 143 with SSL ON
- Outgoing Mail Server Name: smtp.comcast.net
- Outgoing Mail Server Port Number: 587 (SMTP)
- If Needed: 465 (SMTPS)
- Encryption: TLS (use SSL if TLS isn’t shown.)
- Authentication: Type in your Comcast.net email address
Note that if you are using a popular client like Outlook or the Gmail app, you can find instructions for setup here.
Also, once you migrate to Yahoo Mail, you will need to update the settings in the email client to reflect Yahoo Mail’s settings. See more information here.
Access on Mobile Without the Old App
Once you migrate to Yahoo Mail, you will be able to access your email using the Yahoo Mail app on mobile.
While the old app was retired, there are still ways to access your Xfinity mail on mobile. First of all, you can use a popular client like Outlook and Gmail, which both have mobile apps. See the preceding section for more information. In addition, once you receive an email to migrate to Yahoo Mail, migrate to Yahoo Mail. Then, you can use the Yahoo Mail mobile app to access your emails.
Fix Common Sign-In and Loading Issues
If you are experiencing login issues, make sure you have entered your ID or email address correctly, without any mistyped characters. Also, make sure you have entered your password correctly. Follow the steps above to reset your password if you are unsure if you entered the wrong password. In addition, try clearing cookies on your browser and trying a different browser. Finally, try on another browser or device.
Conclusion
I hope this guide was helpful! Remember, current Xfinity email accounts or in the process of being migrated to Yahoo Mail, so make sure to migrate your account to Yahoo Mail once you get the migration notice via email. Otherwise, you won’t be able to log in to your email inbox anymore..
