Samsung Service Menu: A Complete Guide to Accessing Hidden Settings

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Samsung Smart TVs offer a wide range of settings and options that can enhance your viewing experience. However, there is a secret menu called the Samsung Service Menu that provides even more advanced settings and controls. In this article, we’ll guide you on how to access this hidden menu and explore its features.

Method 1: Using the Smart Remote

1. Ensure your TV is powered on and set to the TV input.
2. Press the Mute button on your remote control.
3. Press the Volume Up button.
4. Press the Channel Up button.
5. Press the Mute button again.
6. In the top left corner of the screen, you’ll see a small menu pop up. This is the Samsung Service Menu.

Method 2: Using the Standard Remote

1. Power on your TV and set it to the TV input.
2. Press the Menu button on your remote control.
3. Navigate to the Support option using the arrow keys.
4. Press the Enter button to select Support.
5. Scroll down and select Self Diagnosis.
6. Press the Enter button again.
7. Scroll down to Reset.
8. Press the Enter button once more.
9. A warning message will appear. Press Enter to confirm.
10. The Samsung Service Menu will now be accessible.

Exploring the Samsung Service Menu

Once you’ve successfully accessed the Samsung Service Menu, you’ll find a range of advanced settings and options. Here are some of the key features you can explore:

1. Control Debug: This option allows you to control and debug various aspects of your TV’s performance. You can adjust settings related to image quality, sound, and network connectivity.

2. ABC/WB: This menu provides access to additional settings related to picture quality, including color balance, sharpness, and motion settings.

3. Advanced Menu: This menu offers even more advanced settings for fine-tuning your TV’s performance. You can adjust options related to video processing, audio output, and input sources.

4. Service Mode: This mode is specifically designed for technicians and advanced users. It provides access to detailed information about your TV’s hardware and software components.

Remember to exercise caution while exploring the Samsung Service Menu, as making incorrect changes can potentially affect your TV’s performance. If you’re unsure about any settings, it’s best to leave them at their default values or seek professional assistance.

The Samsung Service Menu is a hidden treasure trove of advanced settings and controls that can enhance your viewing experience. By following the steps outlined in this guide, you’ll be able to access this menu and explore its features. Just remember to proceed with caution and only make changes if you’re confident in their impact. Happy tinkering!

Samsung Service Menu: A Complete Guide to Accessing Hidden Settings 1

How Do You Open Hidden Menu on Samsung TV?

To access the hidden menu on a Samsung TV, follow these steps:

1. Turn on your Samsung TV and make sure it is connected to a stable internet connection.
2. On your TV remote, press the “Menu” button to open the main menu.
3. Navigate to “Settings” and select it using the center button on the remote.
4. Scroll down and select “Support” or “Support & Contact” from the menu options.
5. Next, scroll down and select “Self Diagnosis” or “About This TV.”
6. Now, press the following buttons on your remote in quick succession: “Mute,” “1,” “8,” “2,” and “Power.” This combination will bring up the hidden menu on your Samsung TV.
7. On the hidden menu, you can navigate using the up and down arrow keys on your remote. To select an option, press the center button.
8. Within the hidden menu, you will find various advanced settings and options that are not accessible through the regular menu.

Please note that accessing the hidden menu on your Samsung TV should be done with caution, as making changes to certain settings without proper knowledge can affect the TV’s performance. It is recommended to consult the user manual or seek assistance from Samsung support before making any changes in the hidden menu.

How to Access Samsung Smart TV Service Menu With Smart Remote?

To access the Samsung Smart TV service menu using the Smart Remote, follow these steps:

1. Make sure your TV is turned on and the Smart Remote is paired with it.
2. Press the Home button on the Smart Remote to open the Home menu.
3. Using the navigation buttons on the remote, scroll to and select “Settings.”
4. In the Settings menu, scroll down and select “Support.”
5. In the Support menu, scroll down and select “Self Diagnosis.”
6. Now, press the following sequence of buttons on the Smart Remote: Mute, Volume Up, Channel Up, Mute.
7. After pressing this sequence, the service menu should appear on the screen.

Please note that accessing the service menu should be done with caution as it contains advanced settings that can impact the functioning of your TV. It is recommended to only make changes if you are familiar with the settings and know what you are doing.

Additionally, here are some important points to keep in mind:

– Ensure that the TV is set to the TV source before accessing the service menu.
– The service menu provides access to various settings, including picture and sound adjustments, but it is important to be cautious while making any changes.
– If you are unsure about any settings or changes in the service menu, it is best to consult the user manual or contact Samsung support for assistance.

Remember to always exercise caution when accessing and making changes in the service menu to avoid any potential issues or damage to your TV.

How Do You Get to Menu on Your Samsung TV?

To access the menu settings on your Samsung TV, follow these steps:

1. Start from the Home screen of your TV.
2. Press the left arrow button on your TV remote to navigate to the left side of the screen.
3. From there, you will see various options and icons. Look for the “Settings” icon.
4. Once you have located the Settings icon, select it by pressing the OK or Enter button on your remote.
5. This will open the Settings menu. However, if you see multiple tabs or categories within the Settings menu, you may need to navigate to the “All Settings” option.
6. Use the arrow buttons on your remote to scroll through the different settings options.
7. Once you have found the desired option, select it by pressing the OK or Enter button on your remote.
8. Adjust the settings based on your preferences using the arrow buttons or numerical keypad on your remote.
9. Repeat the process to access and adjust any other settings you wish to modify.

Remember, the specific options and layout of the menu may vary depending on the model and firmware version of your Samsung TV.


Accessing the Samsung service menu provides users with advanced control and debugging options for their Samsung Smart TVs. There are two methods to access the service menu: through the remote control or through the hidden secret menu.

To access the service menu using the remote control, ensure that the TV is set to the TV loudspeaker. Then, press the mute button followed by the up, down, okay, and mute buttons again. This will bring up the service menu in the left corner of the screen.

Alternatively, the hidden secret menu can be accessed by using the remote control as well. Press the up and down arrow keys to navigate through the options, and press the center button for selection. This menu provides additional advanced settings and options for users to customize their Samsung Smart TV experience.

Once in the service menu, users can adjust various settings and options to their preference. These settings include picture settings, sound settings, network settings, input settings, and more. The service menu allows for more precise control and fine-tuning of the TV’s performance.

The Samsung service menu is a valuable tool for users who want to have more control over their Smart TV settings. It provides access to advanced options and allows for customization to enhance the viewing experience. However, it is important to exercise caution while making changes in the service menu, as incorrect settings can potentially affect the TV’s performance.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.