How to Troubleshoot iPhone XS Ghost Touch?

Share This:

The iPhone XS is a remarkable device that offers a wide range of features and functionalities. However, some users have reported experiencing a frustrating issue known as “ghost touch.” This phenomenon occurs when the device’s touchscreen registers touches or swipes that were not made by the user.

If you are facing ghost touch problems on your iPhone XS, you’re not alone. Many users have encountered this issue, and there are several potential causes for it. One possible reason is a faulty display assembly. Over time, the display may become damaged or misaligned, leading to unintended touches on the screen.

Another potential cause of ghost touch is damage to the pin connectors that connect the display to the device’s motherboard. If these pins are bent or corroded, they may not make proper contact, resulting in erratic touchscreen behavior.

Additionally, imperfect seating of the display can also contribute to ghost touch problems. If the display is not securely attached to the device, it may move slightly, causing the touchscreen to register false touches.

If you’re experiencing ghost touch on your iPhone XS, there are a few steps you can take to try and resolve the issue. First, ensure that your phone charger is in good condition. A faulty charger can sometimes cause touchscreen problems. If necessary, replace your charger with a new one.

Next, clear any apps running in the background. Sometimes, excessive app activity can interfere with the touchscreen’s responsiveness. By closing unused apps, you may be able to alleviate the ghost touch problem.

Cleaning your phone’s touchscreen is another simple yet effective step to take. Dust, dirt, or fingerprints on the screen can disrupt its functionality and lead to ghost touch issues. Use a microfiber cloth to gently clean the screen, and avoid using harsh chemicals that could damage the display.

If you have a screen protector installed on your iPhone XS, consider replacing it. A worn-out or poorly installed screen protector can cause interference with the touchscreen, resulting in ghost touch problems.

Taking regular breaks between screen usage can also help prevent ghost touch. Constantly using your device for extended periods can strain the touchscreen and potentially contribute to erratic behavior. By giving your phone a rest, you may reduce the occurrence of ghost touch.

Keeping your device up to date with the latest software updates is essential. Apple frequently releases updates that address various issues, including touchscreen problems. By ensuring your iPhone XS has the latest software, you may find that ghost touch issues are resolved.

If none of these steps resolve the problem, a factory reset of your iPhone XS may be necessary. However, remember to back up your data before proceeding, as a factory reset will erase all your personal information.

If the ghost touch problem persists even after trying all these solutions, it may be time to visit an Apple service center. Apple’s technicians can examine your device and determine if a hardware repair or replacement is necessary.

Ghost touch problems on the iPhone XS can be frustrating, but there are several steps you can take to address the issue. From ensuring a proper charger to cleaning the screen and considering a factory reset, these solutions may help resolve the problem. However, if all else fails, seeking assistance from Apple’s service center may be the best course of action.

Does the iPhone XS Have Ghost Touch?

The iPhone XS can experience a problem known as ghost touch. Ghost touch refers to the occurrence of the device registering touches or inputs on its screen without any actual physical contact. This can lead to unintended actions or commands being executed on the device.

It is important to note that ghost touch is not exclusive to the iPhone XS and can also affect other iPhone models, including the iPhone X. This issue is typically caused by a malfunctioning or defective display screen.

Apple has acknowledged the ghost touch issue on the iPhone X and has provided affected users with a solution by offering them a replacement display screen. However, it seems that the same level of support may not be provided for iPhone XS users experiencing similar problems.

If you are experiencing ghost touch on your iPhone XS, it is recommended to reach out to Apple Support or visit an Apple Store to have your device inspected and diagnosed by a certified technician. They will be able to determine the cause of the issue and provide you with the appropriate solution.

It is worth mentioning that ghost touch can also be caused by other factors such as software glitches or faulty touch sensors. In such cases, troubleshooting steps like restarting the device, updating the software, or performing a factory reset may help resolve the issue. However, if the problem persists, it is best to consult with an Apple expert for further assistance.

While ghost touch can affect the iPhone XS, it is advisable to seek professional help from Apple Support or visit an Apple Store to address the issue properly.

iphone xs ghost touch

What Causes Ghost Touch on iPhone XS?

Ghost touch on iPhone XS can be caused by several factors. Here are the main culprits behind this issue:

1. Faulty Display Assembly: A malfunctioning or defective display assembly can lead to ghost touch on your iPhone XS. This can occur due to manufacturing defects or physical damage to the display.

2. Pin Damage: The pins connecting the display to the iPhone’s logic board can get damaged over time. This can result in erratic touch behavior, including ghost touch. If any of these pins are bent, broken, or not making proper contact, it can cause the issue.

3. Imperfect Seating of the Display: If the display is not properly seated or aligned with the iPhone’s frame, it can cause ghost touch. This misalignment can lead to pressure on the display, triggering unintended touches.

4. Software Glitches: While less common, software glitches or bugs can also cause ghost touch. These issues can arise from outdated software, incompatible apps, or system errors. However, hardware-related causes are more prevalent for ghost touch on iPhone XS.

How to Fix Ghost Touch Issues on Your iPhone XS?

1. Update Software: Ensure that your iPhone XS is running the latest iOS version. Apple often releases software updates to address known issues, including touch-related problems.

2. Calibrate Touch Screen: Go to Settings > General > Accessibility > Touch > 3D & Haptic Touch. Here, you can adjust the touch sensitivity and calibrate the touch screen to minimize ghost touch occurrences.

3. Restart or Force Restart: Sometimes, a simple restart can resolve temporary software glitches causing ghost touch. If that doesn’t work, try a force restart by following Apple’s instructions specific to your iPhone XS model.

4. Restore Factory Settings: If the issue persists, you can try restoring your iPhone XS to its factory settings. Make sure to back up your data before doing this, as it will erase all content and settings.

If none of these software solutions fix the problem, it is likely a hardware issue. In that case, it is recommended to visit an Apple Store or authorized service provider to have your iPhone XS examined by a professional. They can diagnose the exact cause and suggest appropriate repairs, which may involve replacing the display assembly or addressing any pin or seating issues.


The issue of ghost touch on iPhone XS can be quite frustrating for users. It is a hardware problem that can be caused by various factors, such as a faulty display assembly, damaged pin, or improper seating of the display. While Apple has acknowledged and provided solutions for iPhone X users experiencing ghost touch, the same support may not be extended to iPhone XS users.

To troubleshoot and address ghost touch issues on iPhone XS, it is recommended to visit an Apple Store or authorized service center. They can diagnose the problem and potentially replace the display screen if necessary. Additionally, users can try some basic troubleshooting steps like cleaning the touchscreen, replacing the screen protector, and ensuring the device is up to date.

If these steps don’t resolve the issue, it may be necessary to consider factory resetting the phone or seeking professional assistance. It is important to note that ghost touch problems can also occur on other Android devices, and similar troubleshooting steps can be applied.

Ultimately, it is advisable to reach out to Apple or an authorized service center for further assistance to ensure that the ghost touch issue is properly resolved.

Share This:
Photo of author

Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.