How to Fix the ‘Something Went Wrong’ Error in Snapchat?

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Snapchat is a popular social media platform that allows users to share photos, videos, and messages with their friends and followers. One of the key features of Snapchat is that it can be accessed through a mobile app, which means that users need to link their phone number to their account in order to use the service.

However, many Snapchat users have reported issues when trying to change their phone number on the platform. This can be frustrating, especially if you no longer have access to the phone number that is linked to your account. In this article, we will explore some possible solutions to this problem.

First, it is important to note that Snapchat does not allow users to change their phone number directly within the app. Instead, you will need to go through a process of unlinking your phone number from your account and then linking a new phone number.

To start, open the Snapchat app and go to the Settings menu. From there, select the option to unlink your phone number. This will remove the current phone number from your account and allow you to link a new one.

However, before you can link a new phone number, you may need to ensure that your current phone number is not linked to any other Snapchat accounts. This can happen if you have previously used the same phone number to create multiple Snapchat accounts. To check if your phone number is linked to any other accounts, you can try logging in with your phone number on the Snapchat website. If you receive an error message stating that the phone number is already in use, you will need to unlink it from the other account before proceeding.

Another possible reason why Snapchat may not let you change your phone number is a slow or unstable internet connection. Before attempting to make any changes to your account, it is a good idea to run a speed test on your internet connection to ensure that it is stable and strong. This can help prevent any potential issues that may arise from a poor internet connection.

If you have followed these steps and are still unable to change your phone number on Snapchat, it may be helpful to reach out to Snapchat’s support team for further assistance. They may be able to provide additional guidance or troubleshoot the issue for you.

Changing your phone number on Snapchat can be a frustrating experience if you encounter any issues. By following the steps outlined in this article, you can try to resolve the problem and link a new phone number to your account. However, if you continue to experience difficulties, it is recommended to seek support from Snapchat’s customer service.

How to Fix the 'Something Went Wrong' Error in Snapchat? 1

Why is Snapchat Not Accepting Your Mobile Number?

There could be several reasons why Snapchat is not accepting your mobile number. Here are some possible explanations:

1. Phone already linked to another Snapchat account: If your phone is already linked to another Snapchat account, you won’t be able to use the same number for a new account. Snapchat only allows one account per phone number. You need to unlink your phone from the previous account before you can use it for a new one.

2. Incorrectly entered number: Double-check that you have entered your mobile number correctly. Even a small mistake, such as a missing digit or incorrect country code, can prevent Snapchat from accepting your number.

3. Temporary technical issue: Sometimes, Snapchat may experience temporary technical issues that prevent the verification of mobile numbers. In such cases, it’s best to wait for a while and try again later.

4. Unsupported or restricted country: Snapchat may not be available in certain countries, or it may have restrictions on certain mobile networks. Check if your country or mobile network is supported by Snapchat.

5. Invalid or expired SIM card: If your SIM card is invalid or has expired, Snapchat may not accept the mobile number associated with it. Make sure your SIM card is active and functioning properly.

If you have ruled out these possibilities and are still facing issues, it’s recommended to reach out to Snapchat support for further assistance. They can provide specific guidance based on your situation and help you resolve the issue.

Why Does It Say Oops Something Went Wrong On Snapchat?

There are several reasons why you may encounter the error message “Oops, something went wrong” on Snapchat. One of the common causes is a slow or unstable internet connection. When your internet connection is weak or experiencing interruptions, it can prevent Snapchat from functioning properly and result in this error message.

Another possible reason for this error could be a temporary issue with Snapchat’s servers. Snapchat’s servers may occasionally experience downtime or technical difficulties, which can lead to errors like “Oops, something went wrong” when you try to use the app.

Additionally, outdated or incompatible versions of the Snapchat app may also trigger this error. If you are using an outdated version of the app or if there are compatibility issues with your device’s operating system, it can cause disruptions in the app’s functionality and result in the error message.

To troubleshoot this issue, you can try the following steps:

1. Check your internet connection: Ensure that you have a stable and reliable internet connection. You can run an internet speed test to verify the speed and stability of your connection.

2. Restart the Snapchat app: Close the app completely and then relaunch it. Sometimes, restarting the app can resolve temporary glitches or bugs causing the error.

3. Update the Snapchat app: Check if there are any updates available for the Snapchat app in your device’s app store. Install the latest version to ensure compatibility and to benefit from bug fixes and improvements.

4. Clear app cache and data: In your device’s settings, find the Snapchat app and clear its cache and data. This can help resolve any corrupt or conflicting files that may be causing the error.

5. Reinstall the Snapchat app: If none of the above steps work, you can try uninstalling the app and then reinstalling it. This can help fix any deeper issues within the app.

If the problem persists even after trying these steps, it may be worth reaching out to Snapchat’s support team for further assistance. They can provide more specific troubleshooting steps or investigate if there are any widespread issues with the app.


Snapchat is a popular social media platform that allows users to share photos, videos, and messages with friends and followers. It offers a unique and fun way to connect with others, with features like disappearing messages and filters that make it stand out from other platforms. However, it is not without its issues, such as the ‘Something went wrong’ error that users may encounter. This error can be caused by various factors, including a slow or unstable internet connection or your phone being linked to another Snapchat account. By following the steps mentioned above, such as checking your network connection and unlinking your phone from other accounts, you can troubleshoot and resolve this error. Remember to stay updated with the latest Snapchat updates and make sure your phone meets the necessary requirements for the app to function properly. With these tips in mind, you can enjoy a smooth and seamless Snapchat experience.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.