How to Replace a Lost or Stolen Phone with Boost Mobile?

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Boost Mobile is one of the most popular mobile carriers in the United States, offering affordable plans and a wide range of smartphones. However, accidents happen, and sometimes you may need to replace your phone. Fortunately, Boost Mobile has a replacement phone program that can help you get a new device quickly and easily.

To file a claim for a replacement phone, you can visit or call 1-844-534-3099. The process is available 24/7, so you can file a claim at any time that is convenient for you. Once you file a claim, Boost Mobile will review your request and typically ship your replacement phone the next business day, assuming your claim is approved.

It is essential to note that there may be a deductible for replacement phones, depending on the type of device and the terms of your plan. However, the fee is often much lower than the full cost of a new phone, making the replacement phone program an affordable option for many Boost Mobile customers.

If you are a new Boost Mobile customer switching to one of the unlimited plans, you may even be eligible for a free phone. You can choose between a Samsung Galaxy A13 5G or A53 5G, and the device will be received as account credit once your service has been ported over. This is an excellent opportunity to upgrade your phone or switch to Boost Mobile without having to pay for a new device upfront.

It is important to note that if your phone is lost or stolen, you must report it to Boost Customer Care as soon as possible. You will have 60 days to replace your phone before your account is automatically canceled, and any money left in your account will be lost. Therefore, it is crucial to file a claim for a replacement phone as soon as possible to avoid any disruptions to your service.

Boost Mobile’s replacement phone program is an affordable and convenient way to replace your phone if it is lost, stolen, or damaged. Whether you need to file a claim or are a new customer looking for a free phone, Boost Mobile has you covered. Remember to report any lost or stolen phones to Boost Customer Care promptly to avoid any account cancellations or losses.

How to Replace a Lost or Stolen Phone with Boost Mobile? 1

How Do I Get A Replacement Phone From Boost?

To get a replacement phone from Boost, you can file a claim through their website at or by calling 1-844-534-3099. The claim can be filed 24 hours a day, 7 days a week. Once your claim is approved, your replacement phone is typically shipped within the next business day. It is important to note that certain conditions may apply, such as deductibles or restrictions on the type of damage covered. It is recommended to review the terms and conditions of your phone protection plan with Boost to ensure you are aware of any applicable policies.

Does Boost Give You A Free Phone?

Boost Mobile offers a free phone to new customers who switch to one of their unlimited plans. The phones that are currently being offered as part of this promotion are the Samsung Galaxy A13 5G and the A53 5G. However, it’s important to note that the free phone is not given out as a physical device. Instead, new customers receive an account credit once they have successfully ported their service over to Boost Mobile. This credit can then be used towards purchasing one of the aforementioned phones, or it can be put towards the purchase of another compatible device. Boost Mobile is also compatible with a variety of other phones, so new customers can choose to bring their own devices if they prefer.

Will Boost Replace A Stolen Phone?

Boost Mobile will replace a stolen phone. However, you need to report the lost or stolen phone to Boost Customer Care as soon as possible. Once you report the incident, you will have 60 days to replace your phone; otherwise, your account will automatically cancel and you will lose any money you had left in your account. It is important to note that Boost Mobile may charge a fee for replacing a lost or stolen phone, and you may also need to provide proof of purchase or identification to complete the replacement process.


Boost Mobile offers a convenient and hassle-free replacement phone process for customers who have lost or damaged their devices. By visiting or calling 1-844-534-3099, customers can file a claim 24/7 and receive their replacement phone typically within the next business day once their claim is approved. Additionally, new customers switching to one of Boost Mobile’s unlimited plans can choose between two Samsung Galaxy devices as a free phone, received as account credit once the service has been ported over. It’s important to note that customers have 60 days to replace their lost or stolen phone, otherwise, their account will automatically cancel and any remaining money in their account will be lost. Boost Mobile’s replacement phone process is a great option for customers who need a quick and easy solution for replacing their devices.

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James Walker

James Walker has a deep passion for technology and is our in-house enthusiastic editor. He graduated from the School of Journalism and Mass Communication, and loves to test the latest gadgets and play with older software (something we’re still trying to figure out about himself). Hailing from Iowa, United States, James loves cats and is an avid hiker in his free time.