How to Troubleshoot When Callers Can’t Hear You on Android Phone?

Share This:

Are you experiencing issues with callers not being able to hear you on your Android phone? Don’t worry, you’re not alone. This can be a frustrating problem, but there are several potential solutions that may help resolve the issue.

First, let’s start with some basic troubleshooting steps. Restarting your phone is often a simple yet effective way to fix many software-related problems. It can help refresh the system and resolve any temporary glitches that may be causing the issue. Additionally, ensure that you have a stable network connection, as poor network coverage can sometimes lead to call quality problems.

If restarting your phone doesn’t solve the problem, you can try entering Safe mode. This mode allows you to identify and uninstall any third-party apps that may be interfering with your calls. Sometimes, certain apps can affect the microphone or speaker functionality, so removing them might resolve the issue.

Another potential solution is to disable Voice over LTE (VoLTE) in your phone’s settings. VoLTE is a feature that allows calls to be made over a 4G network, but it can sometimes cause audio problems. By turning it off, you can switch back to regular voice calls, which might improve the audio quality.

It’s also important to check if there’s anything physically obstructing your phone’s speaker or microphone. Sometimes, a poorly placed screen protector or case can cover these components and result in distorted sound during calls. Take a moment to ensure that nothing is blocking them.

If the issue persists, you might want to consider adjusting the volume settings on your phone. Increasing the volume can help both you and the caller hear each other better. Similarly, ask the person on the other end to check their volume settings as well.

If you’re using a cordless phone, try changing the batteries in the handset. Sometimes, low battery power can affect the audio quality during calls. Additionally, if the problem seems to occur only on one phone, try plugging a different phone into the same jack to determine if it’s a hardware issue.

In some cases, microphone issues can be caused by certain software configurations on your Android phone. Make sure that microphone access is not turned off in your settings. Additionally, check if any cases or covers are obstructing the microphone. Cleaning the microphone with a soft cloth can also help remove any dirt or debris that may be affecting its performance.

If none of the above solutions work, it may be worth seeking assistance from a technician. They can diagnose and address any underlying hardware problems that may be causing the issue.

Remember, troubleshooting steps may vary slightly depending on your specific Android phone model and operating system version. It’s always a good idea to consult your phone’s user manual or contact customer support for further guidance.

Dealing with callers not being able to hear you on your Android phone can be frustrating, but there are several potential solutions to try. From basic troubleshooting steps like restarting your phone or checking for physical obstructions, to adjusting volume settings and disabling VoLTE, these tips can help resolve the issue. If all else fails, seeking assistance from a technician may be necessary.

How to Troubleshoot When Callers Can't Hear You on Android Phone? 1

Why Can’t Someone Hear You When You Call Them on Android?

When someone is unable to hear you during a phone call on an Android device, there can be several reasons behind this issue. Here are some possible explanations:

1. Network Coverage: Ensure that you have a stable network connection. Weak signal strength or poor network coverage can result in call quality issues.

2. Phone Volume: Check if the volume on your device is turned up. Sometimes, the volume may be set too low or accidentally muted, causing the other person not to hear you.

3. Microphone Issues: Verify that the microphone on your Android device is not blocked or obstructed. Dirt, debris, or a faulty microphone can prevent your voice from being transmitted properly.

4. Software Glitches: Restart your phone to clear any temporary software glitches that may be affecting the call functionality. This can help resolve minor issues that could be causing the problem.

5. Third-Party Apps: Some third-party applications installed on your device might interfere with the microphone or call functionality. Enter Safe mode and uninstall any recently installed apps that could potentially be causing conflicts.

6. VoLTE Settings: Disable Voice over LTE (VoLTE) in your device settings. Although VoLTE enhances call quality, it may not be fully supported by all carriers or devices. Toggling off VoLTE might resolve the issue.

7. Operating System Updates: Ensure that your Android device is running the latest software version. Manufacturers often release updates that address various bugs and improve overall system performance, including call-related issues.

8. Hardware Problems: If none of the above solutions work, it’s possible that there could be a hardware problem with your device. In this case, it is advisable to contact the manufacturer or seek assistance from a professional technician to diagnose and fix the issue.

Remember, these are just potential solutions, and the specific steps and options may vary slightly depending on the Android device and version of the operating system you are using.

Why Are You Not Able to Hear Voice in Your Phone During Calls?

There can be several reasons why you might not be able to hear voice on your phone during calls. Here are some possible causes:

1. Blocked speaker or microphone: Check if there is anything obstructing the speaker or microphone on your phone. This could be a screen protector, case, or any other object that is covering these components. Ensure that they are clear and free from any obstructions.

2. Volume settings: Verify that the volume on your phone is not turned down or muted. Adjust the volume settings to an appropriate level and check if you can hear the voice during calls.

3. Software issues: Sometimes, software glitches or bugs can cause problems with the audio during calls. Make sure that your phone’s operating system and applications are up to date. If the issue persists, you may consider restarting your phone or performing a software update.

4. Network or connectivity problems: Poor network reception or weak signal strength can result in call quality issues, including the inability to hear the other person’s voice. Check if you have a strong network signal or try moving to a different location with better connectivity.

5. Hardware problems: In some cases, hardware issues can cause audio problems during calls. This could be due to a faulty speaker or microphone. If you have tried all the above steps and are still unable to hear voice during calls, you may need to contact the manufacturer or a professional technician to diagnose and repair any hardware-related problems.

Please note that the exact cause of the issue may vary depending on your specific phone model and circumstances. If the problem persists and none of the above solutions work, it is recommended to seek assistance from the manufacturer or a qualified technician for further troubleshooting and support.

How Do You Fix Your Phone When the Other Person Can’t Hear You on Landline?

To fix the issue of the other person not being able to hear you on a landline phone, you can try the following steps:

1. Check your equipment: Make sure the volume on your phone is turned up. If the caller is also having trouble hearing you, suggest they do the same. If you are using a cordless phone, consider changing the batteries in the handset.

2. Test with another phone: If the problem appears to be specific to one phone, try plugging a different phone into the same jack. This will help determine if the issue is with the phone or the phone line.

3. Verify phone line connections: Ensure that all the phone line connections are secure and properly plugged in. If you have any additional equipment connected to your landline, such as an answering machine or fax machine, check their connections as well.

4. Report the issue to your service provider: If the problem persists, contact your landline service provider and report the issue. They may be able to troubleshoot the problem or send a technician to inspect and fix any potential line issues.

5. Consider a professional repair: If all else fails, you might need to seek professional assistance. Contact a phone repair technician who can diagnose and fix any hardware or wiring problems with your landline phone system.

Remember, troubleshooting landline phone issues can vary depending on your specific setup and service provider. It’s always a good idea to consult your service provider’s support resources or reach out to their customer service for further assistance.

How Do You Fix Your Microphone on Your Android?

To fix microphone issues on your Android device, you can try the following steps:

1. Check if Microphone Access Is Turned Off:
– Go to Settings on your Android device.
– Select Apps or Applications Manager.
– Look for the app you are trying to use with the microphone (e.g., voice recorder, video calling app).
– Tap on the app and make sure the microphone permission is enabled. If it’s disabled, toggle it on.

2. Check if Your Case Is Blocking the Mic:
– If you use a protective case on your Android device, make sure it is not blocking the microphone.
– Remove the case and test the microphone again.

3. Restart and Check for Updates:
– Sometimes, a simple restart can resolve microphone issues.
– Restart your Android device and check if the microphone is working.
– Additionally, ensure that your device’s operating system and apps are up to date. Go to Settings > System > System Updates to check for any available updates.

4. Clean Your Phone’s Microphone:
– Dust or debris may be blocking the microphone.
– Gently clean the microphone area using a soft brush or a can of compressed air.
– Be careful not to damage the microphone while cleaning.

5. Configure Your Sound Settings:
– Go to Settings on your Android device.
– Select Sound or Sound & Vibration.
– Adjust the volume levels for media, ringtone, and notifications.
– Test the microphone after making changes to the sound settings.

6. Check for Third-Party App Interference:
– Some third-party apps may conflict with the microphone function.
– Uninstall recently installed apps one by one to identify if any particular app is causing the issue.
– Test the microphone after uninstalling each app to determine the culprit.

7. Take It to a Technician:
– If none of the above steps work, it could indicate a hardware problem.
– Consider taking your Android device to a technician or contacting the manufacturer’s customer support for further assistance.

Remember to test the microphone after each step to determine if the issue has been resolved.

Share This:
Photo of author

Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.