How to Troubleshoot and Fix the Automatic Scrolling Issue on Your iPhone?

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One of the common issues that iPhone users may encounter is the automatic scrolling feature. This can be quite frustrating, as it disrupts the user experience and makes it difficult to navigate through the device. In this article, we will explore the various reasons why your iPhone may be automatically scrolling up and provide some possible solutions to fix this issue.

One of the main causes of automatic scrolling on an iPhone is a faulty display or phone assembly. This can occur when there is a damaged pin or connection within the device, leading to a malfunction in the display. When this happens, the iPhone may interpret the touch input incorrectly, causing it to scroll up without any user input.

Another reason for automatic scrolling could be software-related issues. In some cases, a glitch or bug in the operating system can cause the iPhone to scroll automatically. This can happen after a software update or when using certain apps that are not fully compatible with the device.

To troubleshoot and fix the automatic scrolling issue on your iPhone, you can try the following solutions:

1. Restart your iPhone: Sometimes, a simple restart can resolve minor software glitches. Press and hold the power button until the “slide to power off” option appears, then slide to turn off your iPhone. Wait for a few seconds, then press and hold the power button again until the Apple logo appears to turn it back on.

2. Update your iOS: Keeping your iPhone’s operating system up to date is essential for optimal performance. Go to Settings > General > Software Update to check for any available updates. If an update is available, follow the on-screen instructions to install it.

3. Reset all settings: If the automatic scrolling issue persists, you can try resetting all settings on your iPhone. This will not erase your data, but it will reset all preferences and settings back to their default values. Go to Settings > General > Reset > Reset All Settings and confirm your choice.

4. Restore your iPhone: If none of the above solutions work, you can try restoring your iPhone to its factory settings. Before doing this, it is important to backup your device to avoid data loss. You can use iCloud or iTunes to create a backup. Once you have a backup, go to Settings > General > Reset > Erase All Content and Settings. Follow the on-screen instructions to complete the restore process.

If after trying all the above solutions the automatic scrolling issue still persists, it is recommended to contact Apple Support or visit an authorized service center. They will be able to diagnose the problem and provide a suitable solution.

Automatic scrolling on an iPhone can be caused by various factors such as a faulty display or software issues. By following the troubleshooting steps mentioned above, you can hopefully resolve the issue and enjoy a seamless user experience on your iPhone.

How to Troubleshoot and Fix the Automatic Scrolling Issue on Your iPhone? 1

Can You Make iPhone Auto Scroll?

It is possible to make an iPhone auto scroll. Auto scrolling allows the device to automatically scroll through content on the screen without needing manual input from the user. This feature can be useful when reading lengthy documents or browsing through long web pages. To enable auto scroll on an iPhone, follow these steps:

1. Open the “Settings” app on your iPhone.
2. Scroll down and tap on “Accessibility.”
3. In the Accessibility menu, select “Touch.”
4. Under the “Physical & Motor” section, tap on “AssistiveTouch.”
5. Toggle the “AssistiveTouch” switch to turn it on if it’s not already enabled.
6. Tap on “Create New Gesture.”

Now, you’ll need to create a custom gesture for auto scrolling:

7. On the “New Gesture” screen, tap and hold your finger on the screen to simulate a long press.
8. After a few seconds, release your finger, and it will record the gesture.
9. Tap on “Save” to save the gesture.

Once you’ve created the custom gesture, you can use it to activate auto scroll:

10. Open the app or document you want to auto scroll.
11. Tap on the AssistiveTouch button, which is a small floating button that appears on the screen.
12. Tap on “Custom” in the AssistiveTouch menu.
13. Tap on the gesture you created for auto scroll.
14. The screen will start scrolling automatically. You can adjust the scrolling speed by tapping and dragging the slider that appears.

To stop auto scrolling, simply tap on the screen or press the home button to exit the app. You can also disable AssistiveTouch by going back to the Accessibility menu in Settings and toggling it off.

Using auto scroll on an iPhone can be a convenient way to navigate through content without the need for constant manual scrolling. It can save time and make reading or browsing more comfortable, especially for those with motor impairments or difficulty in using touch gestures.

Why is Your iPhone Screen Scrolling By Itself?

There are several potential reasons why your iPhone screen may be scrolling by itself. Here are some possible causes:

1. Hardware issue: A faulty display or phone assembly can cause the iPhone screen to scroll automatically. This could be due to a damaged pin or a malfunctioning component within the phone’s hardware.

2. Software glitch: Sometimes, a software glitch or bug can cause the screen to scroll on its own. This could be due to a problem with the operating system or a specific app that is running on your iPhone.

3. Touch screen sensitivity: If the touch screen sensitivity is set too high, it can result in unintentional scrolling. This can happen when your fingers or palm accidentally touch the screen while you are holding or using the phone.

4. Water damage: Exposure to water or other liquids can cause damage to the internal components of your iPhone, including the touch screen. This can lead to erratic behavior, including automatic scrolling.

5. Physical damage: If your iPhone has been dropped or subjected to physical impact, it may have caused damage to the touch screen or other internal components. This can result in the screen scrolling on its own.

6. Software update issues: Occasionally, after a software update, certain settings or configurations may change, leading to unexpected behavior such as automatic scrolling. Resetting the settings or performing a factory reset may help resolve this issue.

7. Malicious app or malware: In some cases, a malicious app or malware may be causing your iPhone screen to scroll automatically. It is important to regularly update your apps and install reputable antivirus software to protect against such threats.

If you are experiencing automatic scrolling on your iPhone screen, it is recommended to try the following troubleshooting steps:


If you are experiencing automatic scrolling on your iPhone, there are a few possible reasons for this issue. One common cause is a faulty display or phone assembly, where a damaged pin may have affected the functioning of your phone’s display. This can result in the screen scrolling up on its own.

To address this issue, you can try a few troubleshooting steps. First, check if the scrolling issue persists across different apps or only in a specific app. If it is limited to a particular app, it might be a software issue that can be resolved by updating the app or reinstalling it.

If the automatic scrolling occurs across all apps, you can try restarting your iPhone. This can often resolve minor software glitches that may be causing the scrolling problem. You can also try resetting the settings on your iPhone, but be aware that this will erase your personalized settings and preferences.

If these steps do not resolve the issue, it is recommended to contact Apple Support or visit an authorized service center. They will be able to diagnose the problem and provide a solution, which may involve repairing or replacing the faulty display or phone assembly.

In any case, it is important to address the automatic scrolling issue promptly, as it can be quite inconvenient and affect the usability of your iPhone. By following the steps mentioned above and seeking professional assistance if needed, you should be able to resolve the problem and enjoy a smooth scrolling experience on your iPhone once again.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.