Troubleshooting Tips to Help Your VPN Connect

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Are you having trouble connecting to your VPN? Don’t worry, you’re not alone! Many people have difficulty connecting their VPNs and it can be quite frustrating. But, don’t worry; we’re here to help! In this blog post, we’ll discuss what could be causing the issue and how to fix it.

First of all, let’s look at some common causes of a VPN not connecting. The most common cause is that your network settings may not be configured properly. Make sure that your router is set up correctly and that all the right ports are open. Another issue could be that your firewall is blocking the connection, so make sure to disable it. Lastly, make sure that you have the correct username and password for your VPN. If none of these steps work, then it’s time to contact your VPN provider for help.

Now that you know what might be causing the issue, let’s look at how to fix it. The first step is to check your network settings in your phone’s Settings app. Tap Network & internet > VPN > select the correct VPN > enter your username and password > tap Connect. If you are using a VPN app, open it up and try again.

If this doesn’t work, resetting the connection might do the trick. To do this, go to the connection page in the left pane of your phone’s Settings app > scroll down to the Support + Troubleshooting section > select Reset > and click Reset on the Reset page.

If none of these steps are working for you then contact your VPN provider for help and advice on how best to resolve this issue as soon as possible!

We hope this blog post has been helpful in troubleshooting why your VPN isn’t connecting properly!

Troubleshooting VPN Connection Issues

There could be several reasons why your VPN is not connecting. First, make sure that your internet connection is working properly and that you have the correct network settings configured. Check if the right ports are opened and if the firewall is disabled. If all of those settings are correct, then it’s possible that the server you are trying to connect to may be down or overloaded. You can try switching to a different server or contact your VPN provider for help.

vpn not connecting

Connecting to a VPN

To get your VPN to connect, first, open your phone’s Settings app. Then tap Network & internet, followed by VPN. If you can’t find it, search for “VPN.” If you still can’t find it, get help from your device manufacturer. Once you locate the VPN you want to use, enter your username and password. Finally, tap Connect. If you use a VPN app, the app should open automatically and be ready for use.

Resetting a VPN Connection

To reset your VPN connection, the first step is to go to the Connection page for the VPN you want to reset. Once there, scroll down to the Support + Troubleshooting section and select ‘Reset’. On the Reset page, you will see a button labeled ‘Reset’. Click this button to reset your connection. Once you have clicked ‘Reset’, your VPN connection will be reset and you can try reconnecting again.

Factors That Can Prevent a VPN From Connecting

There are several factors that can block a VPN connection from connecting. These include ISP-level blocking, port blocking, and protocol incompatibility.

ISP-level blocking occurs when an Internet service provider (ISP) actively blocks VPN traffic. ISPs have the capability to detect and filter out traffic that is being transported over a VPN protocol. In some cases, ISPs may also limit speeds on VPN connections due to bandwidth constraints or regulatory restrictions.

Port blocking is another way in which ISPs can prevent a VPN connection. Many VPN protocols use specific ports for establishing connections, such as OpenVPN which uses either TCP Port 1194 or 443 by default. Blocking these ports will prevent a VPN from connecting to a server.

Finally, incompatibilities between the client device’s OS and the server’s OS can also cause connection issues, as certain protocol versions may not be compatible with each other. This could be caused by using different versions of the same protocol or using different protocols altogether.

Can Wi-Fi Networks Block VPNs?

Yes, some Wi-Fi networks can block VPN connections. This happens when the network or firewall settings are configured to restrict or deny access to VPNs. To ensure that you can use a VPN on your Wi-Fi network, contact your network administrator to check the settings and make sure they allow VPN connections.

Common Issues with VPNs

Common VPN issues can range from connection errors to IP address leaks. Connection errors can be caused by anything from network congestion to outdated VPN protocols, while IP address leaks occur when a user’s true IP address is exposed despite the use of a VPN. Other common VPN issues include slow speeds, limited server selection, and failure to connect in certain regions or countries due to geo-restrictions. Additionally, some users may experience incompatibility issues when using a VPN on certain devices or operating systems.

Checking If a VPN Is Working

To check if your VPN is working properly, you should first note your current IP address before connecting to a VPN server. Once you’re connected, you can compare the IP address to the one you originally noted. If they’re different, then your VPN is working correctly. You can also visit websites that show your IP address, such as or, to further confirm that your VPN is connected and working properly. If the website shows a different IP address than what you noted before connecting to the VPN, then it is likely that your VPN is successfully protecting your online activity.


In conclusion, if your VPN is not connecting, there are several steps you can take to troubleshoot the issue. These include checking your network settings, changing your server, making sure the right ports are opened, disabling the firewall, and reinstalling your VPN software. If none of these methods work, you may need to contact your VPN provider for further assistance. Additionally, resetting a connection can also help fix any problems you may be experiencing with connecting to a VPN.

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James Walker

James Walker has a deep passion for technology and is our in-house enthusiastic editor. He graduated from the School of Journalism and Mass Communication, and loves to test the latest gadgets and play with older software (something we’re still trying to figure out about himself). Hailing from Iowa, United States, James loves cats and is an avid hiker in his free time.