How to Troubleshoot When Surface Pro Won’t Turn On?

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The Surface Pro is a powerful and versatile device that can be used for work, study, and entertainment. However, like any electronic device, it may sometimes encounter issues that can be frustrating for users. One such issue is when the Surface Pro won’t turn on or is stuck in sleep mode. In this article, we will explore some possible solutions to this problem.

The first thing to try is to disconnect any accessories that may be connected to the Surface Pro, such as a mouse, keyboard, or external monitor. Sometimes, these accessories can interfere with the device’s normal functioning and prevent it from turning on. Once you have disconnected all accessories, try turning on the device again.

If the Surface Pro still won’t turn on, check its battery level. It’s possible that the device has run out of power and needs to be charged. Connect the device to a power source and let it charge for at least an hour. Once the battery has had time to charge, try turning on the device again.

Another possible solution is to wake up the Surface Pro using keyboard shortcuts. Press the Ctrl+Shift+Win+B keys on the keyboard simultaneously. This should reset the graphics driver and wake up the device. You can also try using tablet shortcuts, such as pressing and holding the Volume Up and Power buttons simultaneously for 15 seconds.

If none of these solutions work, you may need to force a restart of the device. This can be done by holding down the power button for 20 seconds. After 20 seconds, release the button and press it again to turn the device back on.

In some cases, the Surface Pro may be stuck in sleep mode and won’t turn on. To fix this, you can try disconnecting any external displays or USB devices that may be connected to the device. Then, try pressing and holding the power button for at least 15 seconds. This should force the device to shut down and reset.

If your Surface Pro won’t turn on or is stuck in sleep mode, there are several solutions you can try. These include disconnecting accessories, charging the battery, using keyboard and tablet shortcuts, and forcing a restart of the device. By following these steps, you can get your Surface Pro back up and running in no time.

How to Troubleshoot When Surface Pro Won't Turn On? 1

Troubleshooting a Surface Pro That Won’t Turn On

If your Surface Pro won’t turn on, there are several steps you can take to try to fix the issue. Here are some things to try:

1. Disconnect accessories: If you have any accessories, such as a keyboard or mouse, connected to your Surface Pro, disconnect them and try turning them on again. Sometimes, accessories can interfere with the device’s startup process.

2. Charge your Surface Pro: Make sure your Surface Pro has enough battery life to turn on. Connect it to a power source and let it charge for at least 30 minutes before attempting to turn it on.

3. Use keyboard shortcuts: Try waking your Surface Pro up using keyboard shortcuts. Press the Ctrl + Shift + Win + B keys together. This will reset the graphics driver and may help your device turn on.

4. Use tablet shortcuts: If you have a Surface Pen, press and hold the top button for about five seconds. This should wake up your Surface Pro.

5. Force a restart: If none of the above steps work, force a restart by holding down the power button for 20 seconds. Release the button and then press it again to turn on your Surface Pro.

If your Surface Pro still won’t turn on after trying all of these steps, it may be a hardware issue and you should contact Microsoft support for further assistance.

Turning On a Dead Surface Pro

To turn on a dead Surface Pro, you can try the following steps:

1. Connect the device to a power source using the charger that came with your Surface Pro.

2. Press and hold the power button on your device for at least 30 seconds.

3. Release the power button and then press it once to turn on your Surface Pro.

If your Surface Pro still doesn’t turn on, you can try the following additional steps:

1. Check the charger and make sure it is working properly. Try using a different power outlet or USB port to connect the charger.

2. If your device is still unresponsive, hold down the power button and the volume up button at the same time for 15 seconds, then release both buttons.

3. If none of the above steps work, you may need to contact Microsoft support for further assistance or consider taking your device to a repair shop.

Conclusion

The Surface Pro is a highly versatile device that offers a range of features and capabilities that make it a great choice for users who need a powerful and portable device. Whether you are a student, a professional, or someone who just needs a device that can handle a variety of tasks, the Surface Pro is a great option. With its powerful processor, high-quality display, and long battery life, this device is well-equipped to handle everything from productivity apps to high-end graphics software. Additionally, the Surface Pro offers a range of accessories that can further enhance its functionality, making it a truly versatile device that can meet the needs of virtually any user. if you are in the market for a powerful and versatile device that can help you stay productive and connected on the go, the Surface Pro is definitely worth considering.

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James Walker

James Walker has a deep passion for technology and is our in-house enthusiastic editor. He graduated from the School of Journalism and Mass Communication, and loves to test the latest gadgets and play with older software (something we’re still trying to figure out about himself). Hailing from Iowa, United States, James loves cats and is an avid hiker in his free time.