Troubleshooting Zoom Virtual Background not Working on Mac

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If you’re a Mac user and you’re having trouble getting the Zoom Virtual Background feature to work, you’re not alone! We’ve heard from a number of users who have experienced this issue, and we want to make sure that everyone gets the best possible experience with Zoom.

The first thing to check is that you are running the latest version of Zoom on your Mac. The Virtual Background feature was introduced in version 5.5.0, so make sure that you have downloaded and installed this version or later in order to access this feature.

Once you’ve done this, it’s time to get started with setting up your virtual background. To do this, open the Zoom desktop client and select “Settings” from the dropdown menu at the top right corner of your screen. From there, select “Backgrounds & Filters” which will take you to a page where you can select from various virtual backgrounds or upload your own image or video. If you have a green screen set up, make sure to check the box that says “I have a green screen” before selecting an image or video for your background.

Once you have selected an image or video for your virtual background, click “Apply Changes” at the bottom of the page and then restart Zoom for it to take effect. You should now be able to use your selected virtual background when joining any meeting on Zoom!

However, if you are still having trouble getting the Virtual Background feature to work on Mac even after following these steps, it might be worth trying out some other available solutions such as disabling hardware acceleration in Chrome or using alternative browsers like Firefox instead of Chrome (if applicable). If all else fails, reach out to Zoom Support for further assistance with troubleshooting any issues related to using Virtual Backgrounds on Mac devices.

Troubleshooting Zoom Virtual Background not Working on Mac 1

Setting Up a Zoom Background on a Mac

To set your Zoom background to work on your Mac, first sign in to the Zoom desktop client. Then, click your profile picture and select Settings. Under the Backgrounds & Filters tab, check the box next to “I have a green screen” if you have a physical green screen set up. After that, select an image or video to use as a virtual background and you should be good to go!

Unable to Blur Background on Zoom on Mac

If you’re trying to blur your background on Zoom on Mac but having trouble, it’s likely because you haven’t updated to the latest version of Zoom Client. The blur feature was first introduced in Zoom Client version 5.5.0, so you’ll need to make sure you have that installed before you can take advantage of it. To download the latest version of Zoom Client, simply open the App Store and search for “Zoom Client” or go directly to the download page at to get started. Once you’ve installed the update, restart your computer and then launch the app – you should now be able to blur your background on Zoom!

Using Virtual Background in Zoom Without a Green Screen on Mac

Using a virtual background in Zoom without a green screen on a Mac requires downloading the Zoom app and signing in. Once signed in, click the arrow next to Start/Stop Video, then select “Choose a Virtual Background…” When prompted, click “Download” to download the package for the virtual background without a green screen. After that, choose the picture you want to use as your virtual background, and it should take effect immediately.

Minimum Mac Version Required for Zoom Virtual Backgrounds

In order to use Zoom’s Virtual Background feature on your Mac, you must have a Mac with an Intel Processor 6 cores or higher and an Apple M-Series or higher. The minimum version of the Zoom desktop client for macOS is also required. If you are unsure what version of Mac you need for Zoom virtual backgrounds, we recommend checking with your device’s manufacturer to ensure that your system meets the requirements.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.