How to Troubleshoot Your Philips Android TV Remote?

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Philips is a well-known brand that produces high-quality electronic products, including televisions. Philips TVs come with remote controls that allow users to operate their televisions from a distance, making it easier and more convenient to use. However, there may be instances where the Philips remote control may not work, causing frustration and inconvenience to users. This article will provide some tips on how to troubleshoot and fix a Philips TV remote control that is not working.

One of the first things to do when encountering a non-responsive Philips TV remote control is to ensure that the remote is pointing directly at the TV. Remote controls work on infrared technology, and if there is an obstacle between the remote and the TV, the signal may not reach the TV. Ensure that there are no objects blocking the remote control's path to the TV.

Another reason why a Philips TV remote control may not work is because of dead batteries. It is essential to check the batteries and ensure that they are still functional. If the batteries are dead, replace them with new ones and try using the remote control again.

If the remote control still does not work after replacing the batteries, try resetting it to factory settings. To do this, put the remote control in “Erase mode” by pressing the “OK” and “MUTE” keys simultaneously for five seconds. Choose the desired mode to be erased by using the “SELECT” button. After selecting the mode, confirm the action by pressing the “OK” button.

In some cases, the Philips TV remote control may not work because it is not synced with the TV. To sync the remote control with the TV, press the “Home” button on the remote control, and select “Settings.” From there, select “Remotes & Devices,” and then select “Remote Control.” Follow the on-screen instructions to sync the remote control with the TV.

If none of these tips work, it may be time to replace the Philips TV remote control. Contact Philips customer support to purchase a new remote control or inquire about warranty options.

A Philips TV remote control not working can be frustrating, but there are several steps that can be taken to troubleshoot and fix the issue. Ensure that the remote control is pointing directly at the TV, check the batteries, reset the remote control to factory settings, sync the remote control with the TV, and consider replacing the remote control if all else fails.

Resetting a Philips Android Remote

Resetting your Philips Android remote control is a straightforward process. Here's how you can do it:

1. Locate the reset button on your remote control. It is usually located on the back or underside of the remote.

2. Press and hold down the reset button for about 5 seconds.

3. Release the reset button once the LED light on the remote starts flashing.

4. Wait for the remote to finish resetting. The LED light will stop flashing once the process is complete.

5. Your Philips Android remote control is now reset to its factory settings.

It is worth noting that resetting your remote will erase all of your custom settings and preferences. Therefore, you may need to reprogram your remote to suit your needs after the reset is complete. Additionally, if you have multiple devices connected to your remote, you may need to re-pair them to your remote after the reset.

philips android tv remote not working

Troubleshooting an Unresponsive Android TV Remote

If you are experiencing issues with your Android TV remote not working, there are several possible reasons for this. One reason could be that you are not pointing the remote directly at the TV or that you are not at an optimal distance. It is important to ensure that you are pointing the remote directly at the TV and that you are within range.

Another reason could be that the batteries in the remote are low or have been inserted incorrectly. It is recommended to check the batteries and reseat them if necessary. If the batteries have been inserted incorrectly, this could be causing the remote to malfunction.

In some cases, the remote may be unresponsive or intermittently responding due to a issue. In this case, it may be necessary to reset the remote or to perform a factory reset on the TV. It is recommended to consult the user manual or to contact the manufacturer for further assistance.

If you are experiencing issues with your Android TV remote not working, it is important to troubleshoot the problem by checking the batteries, pointing the remote directly at the TV, and considering software issues.


Philips has proven to be a reliable and innovative brand in the world of electronics. Their range of products, including TVs and remote controls, are of high quality and offer advanced features for a better user experience. The process of resetting a Philips TV remote control to factory settings is simple and can be done with just a few steps. Philips is committed to providing their customers with top-notch products and excellent customer service, making them a trusted and respected brand in the industry.

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James Walker

James Walker has a deep passion for technology and is our in-house enthusiastic editor. He graduated from the School of Journalism and Mass Communication, and loves to test the latest gadgets and play with older software (something we’re still trying to figure out about himself). Hailing from Iowa, United States, James loves cats and is an avid hiker in his free time.