How to Troubleshoot iPhone Mail Notifications?

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One common issue that iPhone users may encounter is the inability to receive notifications for their emails. This can be frustrating, especially if you rely on your iPhone for work or personal communication. In this article, we will explore the possible reasons why iPhone mail notifications may not be working and provide some troubleshooting steps to help resolve the issue.

Firstly, it is important to ensure that notifications are enabled for the Mail app on your iPhone. To do this, go to the Settings app and tap on “Mail”. From there, select “Notifications” and make sure that the notification level is set to your desired preference. You can customize the notifications further by tapping on “Customize Notifications” and selecting the specific email account for which you want to enable notifications. Ensure that the necessary settings such as Alerts or Badges are turned on.

If notifications are enabled but you still aren’t receiving them, it’s possible that there may be an issue with your iPhone’s overall notification settings. To check this, go back to the Settings app and select “Notifications”. Scroll down to the app you wish to check, in this case, Mail, and tap on it. Make sure that “Allow Notifications” is toggled on if it is currently deactivated. Additionally, ensure that “Lock Screen”, “Notification Center”, and “Banners” icons have check marks underneath them to enable notifications to appear on your lock screen and notification center.

Another potential reason for iPhone mail notifications not working is a problem with your email account settings. To troubleshoot this, go to the Settings app and tap on “Passwords & Accounts”. Select the email account for which you are facing notification issues and ensure that the “Mail” toggle is turned on. If it is already enabled, try toggling it off and then back on to refresh the connection between your iPhone and the email server.

It is also worth checking if your iPhone is running the latest version of iOS. Outdated software can sometimes cause notification issues. To update your iPhone’s software, go to the Settings app, tap on “General”, and select “Software Update”. If an update is available, follow the on-screen instructions to download and install it.

Lastly, if none of the above solutions fix the problem, it may be worth considering resetting your iPhone’s settings. This can help resolve any underlying software glitches that may be causing the notification issues. To do this, go to the Settings app, tap on “General”, select “Reset”, and choose “Reset All Settings”. Note that this will reset all your personalized settings, but your data and apps will remain unaffected.

IPhone mail notifications not working can be a frustrating issue, but it can usually be resolved by checking and adjusting your notification settings, ensuring that your email account settings are correct, updating your iPhone’s software, or resetting your iPhone’s settings if necessary. By following these troubleshooting steps, you should be able to restore the functionality of mail notifications on your iPhone and stay up-to-date with your emails.

Why Are You Not Getting Email Notifications Even Though They Are Turned On?

There could be several reasons why you are not receiving email notifications, even though they are turned on. Here are some possible explanations:

1. Check your email settings: Ensure that your email notifications settings are configured correctly. Double-check the settings to make sure you have selected the appropriate options for receiving notifications.

2. Check your spam or junk folder: Sometimes, email notifications may get filtered into your spam or junk folder by mistake. Check these folders regularly to see if any notifications have been redirected there.

3. Verify email address: Make sure that the email address associated with your account is correct. If there is a mistake in your email address, notifications may not be delivered to the intended recipient.

4. Check your email provider’s settings: Some email providers have their own notification settings that can override the settings on the platform you are using. Review the settings on your email provider’s website or contact their support for assistance.

5. Check your device’s notification settings: Ensure that notifications are enabled on your device. Go to your device settings and look for the notification settings section. Make sure that notifications are allowed for the specific email app or service you are using.

6. Network or connectivity issues: Poor network connection or intermittent connectivity problems can affect the delivery of email notifications. Check your internet connection and ensure it is stable.

7. Email delivery delays: Occasionally, there may be delays in the delivery of email notifications due to network congestion or server issues. Give it some time and check if the notifications arrive later.

If you have checked all these factors and are still not receiving email notifications, it may be helpful to contact the customer support of the platform or email service you are using for further assistance. They will be able to investigate the issue more thoroughly and provide you with specific guidance.

iphone mail notifications not working

How Do You Get Your iPhone to Notify You When You Get An Email?

To set up email notifications on your iPhone or iPad, follow these steps:

1. Open the Settings app on your device.
2. Scroll down and tap on “Mail.”
3. Tap on “Notifications.”
4. Next, tap on “Customize Notifications.”
5. Here, you will see a list of your email accounts. Select the account for which you want to customize the notifications.
6. Now, you can turn on or off various notification settings for that specific email account.

– “Allow Notifications”: Turn this on to receive notifications for new emails.
– “Show in Notification Center”: Enable this option to display email notifications in the Notification Center when you swipe down from the top of your screen.
– “Show on Lock Screen”: By turning this on, you will be able to see email notifications even when your device is locked.
– “Badge App Icon”: Enabling this will show a badge with the number of unread emails on the app icon.
– “Sounds”: Tap here to choose a sound for email notifications.
– “Alert Style When Unlocked”: You can select how email notifications appear when your device is unlocked, such as banners, alerts, or none.
– “Alert Style When Locked”: Similarly, you can choose how notifications appear when your device is locked.
– “Show Previews”: This option allows you to show a preview of the email in the notification.

7. Once you have customized the settings as per your preference, you can go back and repeat these steps for other email accounts if needed.

By following these steps, you will be able to configure your iPhone or iPad to notify you whenever you receive an email.

Why Are You Not Getting Notifications On iPhone When Your Notifications Are Turned On?

To troubleshoot why you are not receiving notifications on your iPhone even though the notifications are turned on, you can follow these steps:

1. Launch the “Settings” app on your iPhone.
2. Scroll down and select “Notifications.”
3. Look for the specific app for which you are not receiving notifications and tap on it.
4. Make sure that the toggle switch next to “Allow Notifications” is activated (green).
5. Scroll down further and ensure that the options under “Alerts” are enabled for “Lock Screen,” “Notification Center,” and “Banners.” These options determine how the notifications are displayed.
6. If the above settings are already enabled, you can try the following additional steps:
– Restart your iPhone: Press and hold the power button until the power off slider appears, then slide it to power off. After a few seconds, press and hold the power button again to turn it back on.
– Check the “Do Not Disturb” mode: Swipe down from the top-right corner of the screen to open the Control Center. If the crescent moon icon is highlighted, it means “Do Not Disturb” mode is activated. Tap on the icon to disable it.
– Check the app’s notification settings: Some apps have their own notification settings within their respective apps. Open the app in question, go to its settings or preferences, and make sure notifications are enabled.
– Update the app: Check if there is an update available for the app in the App Store and install it. Sometimes, outdated app versions can cause notification issues.
– Reset all settings: If none of the above steps work, you can try resetting all settings on your iPhone. Go to “Settings,” then “General,” then “Reset,” and select “Reset All Settings.” Note that this will not delete any data, but it will reset your preferences and settings to default.
– Contact app support: If the problem persists, reach out to the app’s support team for further assistance. They may have specific troubleshooting steps or be able to identify any known issues with their app.

By following these steps, you should be able to resolve the issue of not receiving notifications on your iPhone even when the notifications are turned on.


The iPhone offers a multitude of features and settings to customize your notifications and ensure you never miss an important message or update. By enabling notifications and choosing your preferred settings, such as alerts or badges, you can stay informed and connected with ease. The Settings app allows you to easily manage and customize notifications for each individual email account, giving you full control over how and when you receive notifications. Additionally, the ability to toggle “Allow Notifications” and select specific notification options, such as Lock Screen, Notification Center, and Banners, ensures that you receive notifications in the most convenient and accessible way for you. With these customizable notification settings, the iPhone allows you to stay on top of your emails and other important updates, keeping you informed and connected at all times.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.