How to Fix Hyperlinks Not Working in Mac Mail?

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Mac Mail is a popular email client used by many Mac users to manage their email accounts. However, it can be frustrating when hyperlinks in emails fail to work. If you’re experiencing this issue, there are several steps you can take to troubleshoot and resolve the problem.

First, try quitting the Mail app and relaunching it. Sometimes, a simple restart can fix minor glitches that may be causing the hyperlinks to malfunction. To do this, click on the Mail icon in your dock, go to the Mail menu, and select Quit Mail. Then, reopen the app and check if the links are now clickable.

If relaunching the app doesn’t solve the issue, you can try restarting your Mac. This can help refresh system processes and potentially resolve any underlying problems causing the non-clickable links. To restart your Mac, click on the Apple menu in the top-left corner of your screen, and choose Restart.

Another important step to consider is ensuring that your Mac and Mail app are running the latest software versions. Outdated software can sometimes lead to compatibility issues and unexpected behavior. To check for updates, click on the Apple menu, go to About This Mac, and select the Overview tab. If updates are available, follow the prompts to install them.

It’s also crucial to verify that you have the correct address for the webpage and that you have typed it correctly. Sometimes, a small error in the URL can prevent a link from working. Double-check the URL and try typing it manually if necessary.

In some cases, the issue may lie with your web browser rather than the Mail app itself. If your web browser doesn’t recognize the first part of the address, such as HTTP or HTTPS, it may not be able to open the webpage. Try deleting the Internet Protocol from the address and see if that resolves the problem.

Additionally, you can enable the “Smart Links” feature in your Mac’s settings. This feature automatically converts typed URLs into clickable links. To enable it, open any app on your Mac, go to the Edit menu, select Substitutions, and make sure the Smart Links option has a checkmark next to it. This can save you the hassle of manually adding links and ensure they are clickable.

If you need to add a link manually, whether it’s a URL you’ve typed or a specific text you want to turn into a hyperlink, you can do so within the Mail app. Select the text or URL, go to the Edit menu, choose Add Link or Format, and select Add Link. Type or paste the URL into the provided field, and the text or URL should now become a clickable link.

If you’re encountering issues with hyperlinks not working in Mac Mail, there are several troubleshooting steps you can take. Quitting and relaunching the Mail app, restarting your Mac, ensuring you have the latest software updates, double-checking the URL, removing the Internet Protocol from the address, and enabling the “Smart Links” feature can all potentially resolve the problem. By following these steps, you should be able to regain full functionality of hyperlinks in your Mac Mail.

How to Fix Hyperlinks Not Working in Mac Mail? 1

Why Can’t You Open Links in Your Email on Your Mac?

The inability to open links in your email on your Mac could be due to various reasons. Here are some possible causes and troubleshooting steps you can take to resolve the issue:

1. Mail App Issue: Quitting and relaunching the Mail app can often solve minor glitches. To do this, simply click on the Mail app in your Mac’s Dock, go to the Mail menu at the top left corner of the screen, and select Quit Mail. Then, reopen the Mail app and check if you can now open links.

2. Software Update: Ensure that your Mac is running the latest software version. To check for updates, click on the Apple menu () in the top left corner of the screen, choose About This Mac, and then select the Overview tab. If there are any available updates, click on the Software Update button and follow the prompts to install them.

3. Default Web Browser: Check if your default web browser is set correctly. To do this, go to the Apple menu (), select System Preferences, and click on General. Under the “Default web browser” section, make sure your preferred browser is selected. If not, click on the drop-down menu and choose the desired browser.

4. Internet Connection: Ensure that you have a stable internet connection. If your internet is not working properly, it may prevent links from opening. Try restarting your router or connecting to a different network to see if the issue persists.

5. Security Settings: Sometimes, security settings or third-party software can interfere with link opening. Check your Mac’s security settings and make sure they allow links to be opened. Additionally, if you have any antivirus or firewall software installed, temporarily disable them and see if that resolves the issue.

6. Reset Mail Preferences: If none of the above steps work, you can try resetting your Mail app preferences. Keep in mind that this will remove any custom settings you have made in the Mail app. To do this, quit the Mail app, go to the Finder, click on the “Go” menu, and select “Go to Folder.” In the provided text box, enter “~/Library/Containers/” and press Enter. Locate the file named “” and move it to the Trash. Then, reopen the Mail app and check if the issue is resolved.

If the problem still persists after trying these troubleshooting steps, it may be helpful to contact Apple Support or the developer of your email client for further assistance.

Why is Your Hyperlink Not Working On Your Mac?

There could be several reasons why a hyperlink is not working on your Mac. Here are some possible causes and solutions:

1. Incorrect address: Double-check the URL or web address of the hyperlink to ensure it is accurate. Make sure you have included the correct protocol (HTTP/HTTPS) at the beginning of the address.

2. Typos or formatting errors: Even a small typo or formatting error in the hyperlink can cause it to fail. Verify that the hyperlink is correctly formatted with no extra spaces, missing characters, or incorrect punctuation.

3. Browser compatibility issues: Certain web browsers may have compatibility issues with certain hyperlinks. Try opening the hyperlink in a different browser (e.g., Safari, Chrome, Firefox) to see if it works.

4. Security settings: Your Mac’s security settings may be preventing the hyperlink from working. Check your browser’s security settings to ensure that it allows links to be opened.

5. Network connectivity: A weak or unstable internet connection can also cause hyperlinks to fail. Ensure that your Mac is connected to a stable network and try reloading the webpage.

6. Pop-up blockers: Pop-up blockers can interfere with hyperlinks that open in new windows or tabs. Disable any pop-up blockers or add the website to your browser’s whitelist.

7. Cache and cookies: Clear your browser’s cache and cookies, as they can sometimes interfere with hyperlinks. Restart your browser after clearing the cache and try opening the hyperlink again.

If none of these solutions work, it is possible that there may be an issue with the webpage itself or the server hosting it. In such cases, contacting the website administrator or technical support may be necessary to resolve the problem.

How Do You Enable Hyperlinks On Your Mac?

To enable hyperlinks on your Mac, you can follow these steps:

1. Open the application on your Mac where you want to create hyperlinks, such as a text editor or email client.
2. In the menu bar, click on “Edit” and then select “Substitutions.”
3. From the options that appear, click on “Smart Links” to enable it. A checkmark should appear next to it, indicating that it’s now turned on.
4. Now, when you type a URL in your document, it should automatically become a clickable hyperlink.
5. If you have existing text that you want to turn into a hyperlink, simply select the text you want to change.
6. Again, go to the “Edit” menu and this time choose “Add Link” or “Format” and then “Add Link.”
7. A dialog box will appear where you can type or paste the URL you want to link to.
8. Once you’ve entered the URL, click “OK” or “Add” to create the hyperlink.

By following these steps, you’ll be able to enable and create hyperlinks in various applications on your Mac, making it easier to navigate and access web content directly from your documents.


Mac Mail is a reliable and efficient email client for Mac users. It offers a range of features and functionalities to enhance the email experience. However, there can be instances where links in emails are not clickable, which can be frustrating.

If you encounter this issue, there are several troubleshooting steps you can take. First, try quitting the Mail app and relaunching it. This simple step can often resolve minor glitches. Additionally, restarting your Mac can also help clear any temporary issues.

It’s important to ensure that you are running the latest software version for your Mac. Keeping your system up to date can address compatibility issues and improve overall performance.

If you’re having trouble opening a specific webpage from an email link, double-check the address to ensure it is correct and properly typed. Sometimes, the web browser may not recognize the initial part of the address, which identifies the Internet Protocol. In such cases, try deleting the protocol from the address and see if that helps.

Furthermore, Mac Mail offers a feature called Smart Links, which automatically converts a typed URL into a clickable link. To enable this feature, go to the Edit menu, select Substitutions, and ensure that Smart Links is checked. You can also manually add links by selecting the text and choosing the Add Link option from the Edit or Format menu.

By following these steps and troubleshooting methods, you can resolve issues with clickable links in Mac Mail and continue to enjoy a seamless email experience on your Mac.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.