How to Troubleshoot Email Account Errors?

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An email account error can be frustrating and inconvenient, especially when it prevents you from accessing important messages. Fortunately, most email account errors can be easily resolved with a few simple steps. In this article, we will discuss common causes of email account errors and provide a detailed troubleshooting guide to help you fix the issue.

1. Incorrect Password

One of the most common causes of an email account error is an incorrect password. It’s possible that your password may have been changed or entered incorrectly. To fix this issue, follow these steps:

– On your computer, sign in to your email provider’s website using a web browser.
– Verify that you can access your email account by entering your username and password correctly.
– On your device, go to Settings and find the Mail section.
– Tap on Accounts and select the email account that is causing the error.
– Tap on Delete Account to remove the account from your device.
– Once the account is deleted, add it again by tapping on Add Account and providing the necessary information, including the correct password.

2. Internet Connection Issues

Another common cause of email account errors is an unstable or nonexistent internet connection. To ensure a stable connection, follow these steps:

– Check your device’s internet connection. Make sure that you are connected to a reliable Wi-Fi network or have a strong cellular data connection.
– Restart your Android or iOS device. Sometimes, a simple restart can resolve connectivity issues.
– Update your email app to the latest version. Outdated versions of the app may have compatibility issues that can cause errors.
– Check email sync settings. Ensure that your email app is set to sync automatically and fetch new messages regularly.
– Check Android or iOS sync settings. Verify that your device’s sync settings are enabled for email accounts.
– Check device storage. Insufficient storage space on your device can cause email errors. Delete unnecessary files or apps to free up space.
– Reset your email account. If the previously mentioned steps do not resolve the issue, you can try removing and re-adding your email account again.

3. Other Possible Causes

In some cases, email account errors may be caused by factors beyond password and connectivity issues. Here are a few additional troubleshooting steps you can take:

– Check for any app or system updates. Ensure that your device’s operating system and email app are up to date.
– Disable any VPN or proxy connections that might interfere with your email account.
– Contact your email service provider’s support team for assistance if the problem persists.

Email account errors can be resolved by re-entering your password, checking your internet connection, updating your email app, and adjusting sync settings. If the issue persists, consider reaching out to your email service provider for further assistance. By following these troubleshooting steps, you should be able to regain access to your email account and resume normal communication.

Why Does Your Email Keep Saying Account Error?

There are several reasons why your email might keep showing an “Account Error” message. Here are some possible causes:

1. Incorrect password: The most common reason is that you have entered an incorrect password for your email account. Make sure you are entering the right password and check for any typos. Consider using the “show password” option to ensure accuracy.

2. Changed password: If you recently changed your email account password, you need to update it in your email app as well. Failure to do so will result in an account error. Go to your email settings and update the password accordingly.

3. Account settings issue: It’s possible that there is an issue with your email account settings. Check if the incoming and outgoing server settings are correct. Ensure that the server addresses, ports, and security settings match the requirements of your email provider.

4. Connection problems: Poor or unstable internet connection can cause an account error. Make sure you have a stable internet connection and try again. Connecting to a different network or restarting your router can sometimes resolve connectivity issues.

5. Account security settings: Some email providers have additional security measures in place, such as two-factor authentication or app-specific passwords. If you have enabled these features, ensure that you follow the correct authentication process or generate an app-specific password for your email app.

6. Account suspension or deletion: If you have violated the terms of service of your email provider, they may suspend or delete your account. In such cases, you will receive an account error message. Contact your email provider’s support for assistance.

To resolve the account error, try the following steps:

– Re-enter your password: Double-check and re-enter your email account password to ensure it is correct.
– Update account settings: Review and update your email account settings to match the requirements of your email provider.
– Check internet connection: Ensure that you have a stable internet connection before accessing your email.
– Verify account security settings: If you have enabled additional security measures, make sure you are following the correct authentication process.
– Contact support: If the issue persists, reach out to your email provider’s support for further assistance.

Remember, the exact steps to resolve the account error may vary depending on your email app and provider.

email account error

How Do You Fix Email Error On iPhone?

To fix an email error on your iPhone, you can follow these steps:

1. Open the Settings app on your iPhone.
2. Scroll down and tap on “Mail” or “Mail, Contacts, Calendars” (depending on your iOS version).
3. Tap on the email account that is experiencing the error.
4. Tap on “Delete Account” at the bottom of the screen. This will remove the account from your device.
5. After deleting the account, go back to the main Settings menu and tap on “Mail” or “Mail, Contacts, Calendars” again.
6. Tap on “Add Account” and select your email provider from the list (e.g., Gmail, Outlook, Yahoo).
7. Enter your email address and password, and then tap “Next” or “Sign in.”
8. Your iPhone will try to automatically set up your email account. If successful, you will see a confirmation message.
9. If the automatic setup fails, you may need to enter the server settings manually. You can usually find these settings on your email provider’s website or by contacting their customer support.
10. Once you have entered the correct server settings, tap “Next” or “Sign in” to complete the setup process.
11. Your email account should now be set up again on your iPhone without any errors.

If you have multiple email accounts experiencing errors, repeat these steps for each account.

How Do You Fix Your Email Not Working?

To fix email not working on your Android device, try the following steps:

1. Check your device’s internet connection:
– Make sure you are connected to a stable and reliable internet network.
– If you are using mobile data, ensure you have a strong signal.

2. Restart your Android device:
– Sometimes, restarting your device can resolve temporary software glitches that may be affecting your email.

3. Update your email app:
– Ensure that your email app is up to date. Outdated versions of the app may have compatibility issues with your device’s operating system.

4. Check email sync settings:
– Open your email app and go to settings.
– Look for the sync settings and ensure that email syncing is enabled.
– If it’s already enabled, try disabling and re-enabling it.

5. Check Android sync settings:
– Go to your device’s settings and find the accounts section.
– Select the account associated with your email and ensure that syncing is enabled for that account.

6. Check device storage:
– If your device’s storage is full, it can affect the performance of your email app.
– Delete unnecessary files or apps to free up space and improve your device’s overall performance.

7. Reset your email account:
– If none of the above steps work, you can try removing and re-adding your email account.
– Go to your device’s settings and find the accounts section.
– Select the account associated with your email and choose the option to remove or delete it.
– Afterward, add the account back again by following the prompts.

If these steps do not fix the issue, it might be helpful to contact your email service provider’s support team for further assistance.

Why Does Your Gmail Keep Saying Error On iPhone?

There are several reasons why your Gmail may be showing an error on your iPhone. Here are some possible causes and solutions:

1. Poor internet connection: Ensure that your iPhone has a stable internet connection. Check if you are connected to a Wi-Fi network or have a working cellular data connection. If the connection is weak or unstable, Gmail may not be able to sync properly, causing errors.

2. Outdated Gmail app: Make sure that you have the latest version of the Gmail app installed on your iPhone. Outdated versions may have compatibility issues with your device’s operating system, leading to errors. Update the app from the App Store if needed.

3. Insufficient storage space: Check if your iPhone has enough storage space available. If the device’s storage is full, it can affect the performance of apps, including Gmail. Free up some space by deleting unnecessary files or apps to see if it resolves the error.

4. Incorrect account settings: Verify that your Gmail account settings are correctly configured on your iPhone. Go to the settings app, select “Passwords & Accounts,” and ensure that your Gmail account is added and properly set up. If necessary, remove and re-add the account to refresh the settings.

5. Temporary server issues: Gmail’s servers may occasionally experience downtime or technical issues, resulting in errors. Check if other users are reporting similar problems on social media or online forums. In such cases, you can wait for the issue to be resolved on its own, as it is usually a temporary situation.

6. Clear app cache: Clearing the cache of the Gmail app can help resolve certain errors. To do this, go to the settings app, select “General,” then “iPhone Storage.” Find the Gmail app in the list and tap on it. Choose the “Offload App” option, which will remove the app but keep your data intact. Then reinstall the app from the App Store.

If none of these solutions resolve the issue, you may need to contact Gmail support or Apple support for further assistance. They can provide specific troubleshooting steps based on your device and account settings.


When encountering an email account error, the most common cause is a missing or incorrect password. To resolve this issue, it is recommended to re-enter your password in the Mail app. However, if this does not solve the problem, removing and setting up your email account again may be necessary. This can be done by signing in to your email provider’s website on your computer, then going to Settings > Mail on your device, selecting the email account, and tapping Delete Account. Once removed, you can add your account again.

For Android users experiencing email issues, it is important to check the device’s internet connection, restart the device, and update the email app. Additionally, verifying email sync settings and Android sync settings can help resolve the problem. It is also advisable to check the device’s storage and reset the email account if needed.

Lastly, for Gmail users on iPhone or iPad, ensuring a stable internet connection is crucial. This can be achieved by having a Wi-Fi or cellular-data connection. A weak or unstable internet connection can cause Gmail issues, so it is essential to address this aspect.

By following these steps and troubleshooting methods, users can effectively resolve email account errors and enjoy a seamless emailing experience.

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Sanjeev Singh

Sanjeev is the tech editor at DeviceMAG. He has a keen interest in all things technology, and loves to write about the latest developments in the industry. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. Sanjeev is also an avid photographer and loves spending time with his family.