Microsoft Commercial Site Allows Purchase of Surface Devices by Volume

March 20, 2013, By Sanjeev Ramachandran

If you are in need of more than one Surface RT and Pro tablet/PC hybrid device, you can now order them in bulk through Microsoft’s new order site.

The software giant has put up a new Surface Commercial Order site through which customers will be able to order and purchase Surfaces, accessories and after-market plans.

But this is only for select customers; for those who are a Microsoft employee, authorized partner or volume licensee. If you are not any of the three, then when you get to the site, you will see this .


The Commercial Order page states: “Lead times for delivery and order requirements may vary depending on inventory. If you do not currently have a volume licensing agreement with Microsoft, there may be additional processing time to setup account and credit terms.”

The company’s 128GB Surface Pros have had trouble finding space in their own Microsoft stores as well as in stores of retail partners, which include Best Buy, Staples and Future Shop. As per the latest reports, a total of 1.5 million Surfaces have been sold by Microsoft, out of which 400,000 units were Surface Pros that were on sale from February 9, 2013.

The Surface Pros were sold at retail in US and Canada only, and company executives said that worldwide distribution would commence in the coming months. Even in the case of Surface RTs, Microsoft seems to have sold only about a million units so far, even though these devices arrived on shelves in October last year.

Both the Surface RT and Surface Pro have a one-year warranty, though you get a minimum of two-year warranty in some regions. When the devices are purchased from Microsoft, the company has on offer an additional ‘Microsoft Complete’ extended service plan, which is different from the base-level warranty of these devices.

To get Microsoft Complete, it should purchased within 45 days of the date of the device’s purchase. The new Commercial site of the company talks of a ” Surface Extended Hardware Service Plan”, which is available for both the Surface Pro and Surface RT devices, and it will include an extension of the hardware warranty up to 3-years.

The Extended Hardware Service Plan, according to the Commercial site, will set back the user by $200 per device for the Surface Pro and $150 for the Surface RT. As of now, these plans are only available in the US and Canada and through direct purchase from Microsoft.

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