iPhone Alarm Problems to Make People Move Their Eyes from iOS to Android?

January 4, 2011, By Alex Ion

Forums and search engines are crowded with people trying to find out if others are experiencing iPhone alarm problems, too, or if it’s an isolated issue with their own device. The answer is, it’s a wildly spread glitch — an official glitch that Apple has confirmed, but haven’t got an fix for, or at least not yet.

“We’re aware of an issue related to non-repeating alarms set for January 1 or 2,” Apple spokeswoman Natalie Harrison said in a statement to MacWorld Magazine.

In fact Apple did come up with a … solution. Apparently if you set up multiple alarms (let’s say 10 alarms every 2 minutes) at least one of them should work. “Customers can set recurring alarms for those dates and all alarms will work properly beginning January 3,” Harrison added.

But many have complained that this so called fix is not working for them. Not even after Jan 3rd.

This is not the first time the iPhone alarm system fails. Last year in October and early November, the problem was that clocks went back and Australian and British users have reported that their alarms had not switched over to the new time. It looks like they haven’t fixed it and the problem persisted after the New Year’s Eve.

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According to John Strand, founder and chief of Danish telecoms consultancy Strand Consult, “this is not a major issue for Apple, but it is sad that they have the same error on vital dates.”

Along the same lines, Gartner analyst Carolina Milanesi said that “Apple certainly needs to fix it as soon as possible, but I doubt this will impact sales or reflect negatively on Apple itself.”

Personally, we at DeviceMAG (we’re in Europe) had absolutely no problem with the alarm on January 2nd or 3rd. But hearing such problems happening with Apple products (and it’s been such a long period now), it’s disappointing. It’s like hearing that Gucci bags tear apart after using them once or twice. People will probably get (eventually) a bad taste in their mouth, will start to deconsider the brand and will look for alternatives.

Do you think such problems could lead Apple customers to give more weight to Android?

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