How to Setup an Account in Microsoft Outlook 2010

October 6, 2010, By Christian Cawley

The new version of Microsoft Outlook 2010 is visually different to its predecessor, not least due to the addition of the ribbon menu which was curiously missing from Outlook 2007, despite being used in every other Office 2007 application.

Setting up an account in Outlook 2010 is made much easier than in previous versions, and can either be done from the first launch of the application or via the Account Settings menu item.

The Outlook 2010 Account Configuration wizard should be followed from start to completion, and allows you to connect to a variety of email account types, from IMAP to POP, Microsoft Exchange, Gmail and several other web-based email accounts.

Add New Account in Outlook 2010

Outlook 2010’s Add New Account wizard has three sections – you can use the Auto Account Setup tool to automatically connect to the web and configure your email account based on your username, password and email address, setup an SMS/MMS account via a suitable service provider, or manually configure an email account.

To create a new email account, complete the form requesting your name, email address and password, before clicking Next.

If all of these details are correct you should find that the email account is quickly detected and configured. However it is not uncommon for a new email account to not configure correctly. This is often true if you use a hosted Gmail account with Google, or if you own your own domain and it is setup on shared hosting.

Altering Server Settings

If your email account fails to correctly setup automatically, continue through until Outlook is open, and then go to the File tab. Here, find the Account Settings menu item, and check your account configuration by selecting the account name and clicking Change….

You should then confirm the settings that are already setup as your name, email address and password, as well as confirming the Incoming mail server and Outgoing mail server (SMTP) details with your hosting provider.

Each time you make a change to these settings, use the Test Account Settings… button to see if you have resolved the issue.

Advanced Settings and Secure Password Authentication

If you are still unable to resolve the connection to your email server, try ticking the Require logon using Secure Password Authentication (SPA) box – otherwise, go to More Settings… and go to the Advanced tab.

Here you can add the Server Port Numbers for incoming and outgoing (SMTP) servers, as well as specifying the encrypted connection type – choose from Auto, TLS or SSL.

Finally, confirm the Outgoing Server tab features correctly configured details – if your server requires authentication when you’re sending emails, you should ensure that the My outgoing server (SMTP) requires authentication box is ticked. If this is the case, enter the correct details as required, choosing between using the same settings as the incoming mail server (setup on the previous page) or entering the account credentials for your SMTP server.

Any information that Outlook asks you for beyond your username, email address and password can only be found via your email host – check with them either by phone or via the web for any missing details needed to complete the setup of your email account in Outlook 2010.

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