HTC Evo 4G Users Complain of Detaching Glass and Unresponsive Screen

June 15, 2010, By Sanjeev Ramachandran

The glass on the HTC EVO EVO 4G handset is coming loose and its screens are also unresponsive when the device is not grounded, according to posts on the HTC community.

Many users have reported the same problem on many handsets that were obtained from different sources. One post on the forum mentions that the detachment of the glass on the device is due to the glue failing to hold the glass in place. A leakage of light has also been reported to be seen through the portion on the phone where the glass has been detached slightly.

Issues regarding the screen being unresponsive have also been mentioned on the forums. Users have complained that the screen is not very responsive while keeping the device ungrounded and operating it with one finger. However, the responsiveness gets back to normal if the casing is held with the other hand and the device is operated as before.

HTC has been informed about the issues but the company is yet to respond officially. The HTC EVO 4G handset has had other customer complaints since its release as well, concerning the capping of graphics frame rate at 30 fps.

Check out the video below to get a better understanding of the unresponsive screen issue.

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