Apple Admits to WiFi Issues on iPad; Blames it on Third Party Wi-Fi Routers that are Dual-Band Capable

April 8, 2010, By Sanjeev Ramachandran

The WiFi issues on the iPad have been confirmed. Apple has stated that the issues do exist for real. A good number of the tablet owners have been complaining about their iPad having problems with WiFi connectivity. However, from what it says, Apple isn’t blaming the device it made.

 

The company has said that issues like these can happen with “some third party Wi-Fi routers that are dual-band capable”, and when both of those networks share the same network name, or when each band has a different security setting.  All said, an issue is an issue for the iPad owners.

A statement posted on the Apple support page says that under certain circumstances, the iPad may not automatically rejoin a known Wi-Fi network after restart or waking from sleep. Is there a remedial measure? Ask Apple and the company says it’s the job of customers! , Instead of fixing the iPad, Apple wants customers to fix their routers. It has recommended that users need to separate the two networks and create separate Wi-Fi network names to identify each band. Further, customers also need to ensure that both networks use the same security type, as in WEP, WPA or WPA2, to make WiFi work. Now what happens if that too fails? Apple’s advise to customers is that they themselves reset the network settings on the iPad.

(Via Yahoo Finance)

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