Facebook Access Problems Are Real, So Are Inaccessible Accounts

Facebook has faced issues for at least a few months now and although some would’ve expected the fastest growing website in the world to get them solved, things have gone from bad to worse.

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On  Tuesday afternoon, the company has acknowledged an internal glitch that prevented some of their users to access their accounts. Apparently the technical issue was connected to one of Facebook’s databases that has caused an extended period of maintenance for some users showing an annoying “down for maintenance” message.

With more than 300-million members already, Facebook is obviously having trouble coming up with a database architecture to prevent these kind of things to happen again. So, is there anything we can do? Nothing, but waiting for now!

However we can understand the frustration of some people …
My original page has been locked since 10/2/09 due to ’site maintenance’. I have contacted FB numerous times and done everything that I have been instructed to do on the site maintenance site…to no avail. PLEASE FB HELP ME.”

[via Cnet] Image courtesy of fbouly


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October 7, 2009 | 2:19 pm

I have a problem with the side, It stopped working since today. Please do something about it. Susannr Gosling

Edi says :
October 7, 2009 | 5:37 pm

It took FaceBook 3 days to even admit there was a problem, and then said it would be resolved within 24-hours. Those 24-hours have come and gone and still I have no access to Facebook (4, going on 5 days now!). But, if you check their Twitter page at http://twitter.com/facebook, they have the gall to boast about how they released new Apps today!! (see: http://bit.ly/17l2me ). Ugh!!!

chuck savage says :
October 8, 2009 | 1:41 am

I TOO have been unable to log on since Fri day night and what I don’t appreciate is all the talk of”well, what do you expect for free…?” Well, lemme tell ya…IN THE LAST 2 MONTHS I HAVE SPENT AD MONEY ON FB…..SO I AM A CLIENT, NOT A FREEBIE GUY…. AND I CAN’T GET A STRAIGHT ANSWER? WT….H?

CS

chris obrien says :
October 8, 2009 | 8:40 am

I work in the IT field, and this is absolutely discraceful, and shows that the facebook infrastructure team are not technically qualified. As it relates to database, FB is not by any means the largest. My problem is that FB can not be trusted as a platform.

This outage has seriously disrupted an organization to which I belong and we will certainly not trust FB going forward, it will be reduced to something that is a trivial note platform.. SAD and so avoidable.

R says :
October 9, 2009 | 7:09 pm

I highly recommend everyone to file a Better Business Bureau report and mark the stars accordingly!

http://sanjose.bbb.org/Business-Report/Facebook-223670

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